When do the vouchers expire?
Depending on the supermarket, vouchers expire between 12 months and 5 years after they're issued to your school. Vouchers are intended to be spent on food within a very short window (i.e. days/weeks).
What happens if the parent doesn't use the voucher?
The voucher retains it's value until it's expiration, however, parents are expected to use these vouchers within a very short window (i.e. days/weeks).
What supermarkets are available through this scheme?
Currently the supermarkets able to work with vouchers sent directly to parents (i.e. text message and/or email) are as follows:
Are there any restrictions on what the vouches can be used for?
Unfortunately at present retailers are unable to restrict what the vouchers are used for. It is expected that restrictions will follow in due course to help manage instances such as free school meals vouchers. As soon as this is available, it will be applied to all vouchers distributed through Wonde.
Can I set a custom amount for vouchers?
Yes. You can now set your voucher to be any amount, in within denominations of 10p... for example you can create a voucher for £10.40 but not £10.44.