£0 Balance queries

  • These have always already been spent. We appreciate that it may be hard to keep track of the gift-cards, but if you contact the supermarket directly then they will be able to tell you when and where they were redeemed.

Gift-card not working

  • Check the gift-card has a balance. Often gift-cards do not work because the balance has already been spent.
  • Please ensure the 'Gift-Card' option is selected at a self-checkout. You may also need to remind staff that they are gift-cards and not vouchers.

The section below outlines how the balance of each supermarket voucher can be checked and provides a contact number should you need to get in touch with them.

TESCO

How to check the balance of a voucher

Balances can be checked by calling 03450 757 757

Other queries

For all other enquiries please call 0800 505555

MORRISONS

How to check the balance of a voucher

When first accessing the voucher it shows the opening balance, you then need to press ‘check balance’ which show an updated balance.

Other queries

If you have any queries about the voucher card please call 0344 3815042 or email morrisonsgiftcardservice@bhnetwork.com

SAINSBURYS

How to check the balance of a voucher

Balances can be checked by calling 0800 636262

Other queries

Contact Sainsbury’s on 0800 636262

ASDA

How to check the balance of a voucher

Please use the online balance checker; https://cards.asda.com/

Other queries

https://cards.asda.com/contactus or Phone: 0800 952 0101

Please note: Asda will only respond to Wonde regarding any gift-card queries. If you require more information about an Asda voucher, please email the gift-card number to support@wonde.com and we will forward this to Asda.

Disputing a spent voucher

School/parent will need to contact Asda directly on; 0800 952 0101 and select option 2.

ALDI

How to check the balance of a voucher

You can check the balance of ALDI Digital Gift Card at the checkout in-store.

Other queries

If you have any queries about the voucher please contact: vouchers@aldi.co.uk

Please note that you will need to provide the full voucher code and inform them that the gift-card was purchased by Wonde.

Iceland

How to check the balance of a voucher

Please follow the instructions on the link below; https://www.love2shop.co.uk/balance

Other Queries

https://www.love2shop.co.uk/customer-support

McColl's

How to check the balance of a voucher

The balance can be checked in-store at the till.

Other Queries

https://www.mccolls.co.uk/contact-us

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